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Prices
Our prices are shown on our website, and include VAT at 17.5%.
Delivery
Goods are despatched within 48 hours of receiving the
order. If certain items are out of stock Designer Crackers will
inform
the
customer by e-mail as to when they can be expected to arrive.
Products over £50.00 will be delivered by carrier
or post office and will require a signature before the goods
are released. All products will be securely packaged and
checked when leaving
our factory.
Any goods which have been damaged in transit
must be reported to the carrier immediately. If your goods have
been
signed for by you it means you have accepted them in the condition
as seen. Refunds
You may cancel your order at any time up to 7 working days
after the day of delivery of your order provided you have taken reasonable
care of the products. We will give refunds in accordance
with your legal rights,i.e. where goods
are not of satisfactory quality or not as described. In
other cases we
will consider an exchange, a credit note, or repair. Please
remember that you are not entitled to a refund if:
- you have simply changed your mind,
- you have damaged the goods after you have bought them,
or
- you were aware of the defect before you bought the goods
Damp atmospheric conditions will effect the performance of the
table bomb, therefore the shrinkwrap must remain on these bombs
until ready for use. No responsibility will be taken by Designer
Crackers if the instructions on the label are not adhered to.
If a table bomb has failed to eject satisfactorily a replacement,
or full refund including postage will only be offered if the the
party bomb, plus all the contents are returned complete and unopened.
We will require
you to pay for the return postage of the goods. Please contact
Designer Crackers on +44 (0) 1929 553 334 and inform them of your
wish to return the goods and we will allocate you a Returns Code
(which
you should to include with the package to ensure we process your
return as efficiently as possible).
You will be responsible for
the item or items until they reach us. For your own protection, we
suggest you use a secure delivery
method which requires a signature upon delivery such as Royal
Mail First Class (Recorded Delivery).
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Sandford Lane
Industrial Estate
Wareham
Dorset
BH20 4DY
Tel/Fax:
+44 (0) 19 - 2955 - 1001
Email:
info@designercrackers.co.uk
Please call +44 (0) 1929 553 334
for a brochure or complete the contact form and
email to us.
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